Cookie Policy

What are cookies?

Cookies are small text files that are stored on your device when you visit our website. These cookies help us improve your browsing experience and provide personalised features.

Types of cookies we use

1. Essential cookies

These cookies are necessary for the basic functioning of the website. They include cookies that:

  • Keep your session active
  • Remember your language preferences
  • Ensure the security of your account
  • Allow forms and basic features to work

2. Performance cookies

These help us understand how you interact with our website:

  • Analysis of traffic and site usage
  • Identification of the most popular pages
  • Measurement of loading times
  • Detection of errors and technical issues

3. Functional cookies

These improve your experience by remembering your preferences:

  • Accessibility settings
  • Content preferences
  • Browsing history
  • Interface customisation

4. Marketing cookies

We use these cookies to:

  • Show relevant content
  • Measure the effectiveness of our campaigns
  • Personalise advertising
  • Analyse user behaviour

Third‑party cookies

Some cookies are set by third‑party services we use:

  • Google Analytics: For analysing website traffic
  • Facebook Pixel: For conversion tracking
  • Hotjar: For analysing user behaviour
  • Stripe: For payment processing

How to control cookies

You have several options to control the use of cookies:

Browser settings

You can configure your browser to:

  • Reject all cookies
  • Reject third‑party cookies
  • Receive notifications before cookies are set
  • Delete existing cookies

Preferences panel

On our website you can:

  • Manage your cookie preferences
  • Revoke previous consents
  • Choose which types of cookies you accept

Impact of disabling cookies

If you decide to disable certain cookies, some functions of the site may not work properly:

  • You may not be able to log in
  • Some preferences may not be remembered
  • Content may not be personalised
  • Some features may be limited

Cookie retention

Cookies are stored for different periods:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Kept until their expiry date
  • Third‑party cookies: Follow the policies of their providers

Updates to this policy

We may update this cookie policy from time to time to reflect:

  • Changes to our practices
  • New technologies we implement
  • Changes in applicable legislation
  • Improvements to our services

Contact

If you have questions about our cookie policy, contact us at:

Email: [email protected]

Phone: +49 20 4019 5188

Additional information

For more information about cookies and how to manage them, visit www.allaboutcookies.org or consult your browser documentation.