What are cookies?
Cookies are small text files that are stored on your device when you visit our website. These cookies help us improve your browsing experience and provide personalised features.
Types of cookies we use
1. Essential cookies
These cookies are necessary for the basic functioning of the website. They include cookies that:
- Keep your session active
- Remember your language preferences
- Ensure the security of your account
- Allow forms and basic features to work
2. Performance cookies
These help us understand how you interact with our website:
- Analysis of traffic and site usage
- Identification of the most popular pages
- Measurement of loading times
- Detection of errors and technical issues
3. Functional cookies
These improve your experience by remembering your preferences:
- Accessibility settings
- Content preferences
- Browsing history
- Interface customisation
4. Marketing cookies
We use these cookies to:
- Show relevant content
- Measure the effectiveness of our campaigns
- Personalise advertising
- Analyse user behaviour
Third‑party cookies
Some cookies are set by third‑party services we use:
- Google Analytics: For analysing website traffic
- Facebook Pixel: For conversion tracking
- Hotjar: For analysing user behaviour
- Stripe: For payment processing
How to control cookies
You have several options to control the use of cookies:
Browser settings
You can configure your browser to:
- Reject all cookies
- Reject third‑party cookies
- Receive notifications before cookies are set
- Delete existing cookies
Preferences panel
On our website you can:
- Manage your cookie preferences
- Revoke previous consents
- Choose which types of cookies you accept
Impact of disabling cookies
If you decide to disable certain cookies, some functions of the site may not work properly:
- You may not be able to log in
- Some preferences may not be remembered
- Content may not be personalised
- Some features may be limited
Cookie retention
Cookies are stored for different periods:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Kept until their expiry date
- Third‑party cookies: Follow the policies of their providers
Updates to this policy
We may update this cookie policy from time to time to reflect:
- Changes to our practices
- New technologies we implement
- Changes in applicable legislation
- Improvements to our services
Contact
If you have questions about our cookie policy, contact us at:
Email: [email protected]
Phone: +49 20 4019 5188
Additional information
For more information about cookies and how to manage them, visit www.allaboutcookies.org or consult your browser documentation.